terça-feira, março 20, 2012

Social Video Ad Firm Unruly Media Closes $25M in Funding

Originally published Jan 4th, 2012 @ http://www.streamingmedia.com/Articles/ReadArticle.aspx?ArticleID=79690

 

Will use investment to drive international growth, take the lead in social video advertising.

By Troy Dreier
Posted on January 4, 2012

Page 1

How important is a successful viral video campaign nowadays? Important enough that London-based Unruly Media, a specialist in social video advertising, just closed a $25 million series A funding round. Amadeus Capital Partners, Van den Ende & Deitmers, and Business Growth Fund all took part in the round.

Unruly works with brands' media agencies or ad agencies to create effective online video advertising campaigns. It's played a part in Evian's Roller Babies, Old Spice's Man Your Man Could Smell Like, and T-Mobile's Life's for Sharing campaigns.

Unruly was founded in 2006 and has been profitable since 2009. It plans to use the funding to grow internationally and become the global leader in social video advertising.

The proprietary RAMP (real-time amplification and measurement program) powers Unruly's social video campaigns. Since founding, it has delivered and tracked 1.34 billion video views for over 1,400 campaigns. Clients include Electronic Arts, Adidas, and Unilever.

"Today represents an important milestone for the company and social video as a whole," says Unruly's founder and group CEO Scott Button. "Five years ago, we set out to help brands capture the massive opportunity in social video and we're delighted that such a distinguished group of investors share our conviction."

The Problem With Online Advertising Is That There Are So Many Problems Dumage.com serves as a microcosm of the industry's many ills By Mike Shields

 

Want to know why many big brand advertisers are still seriously wary of the Internet? Just check out Dumage.com.

On Friday, a post called “Hot Girls in Demotivational Posters” served as a showcase for nearly everything that ills online advertising. For one, there were between 11 and 13 different ads appearing on the page at once, mostly for blue-chip brands ranging from Marriott to JetBlue to Progressive to Lacoste.

The ridiculous clutter’s one thing. The content is another.Dumage features lots of racy photos with captions such as “GiganticTits, God’s Apology to Fat Girls” and “Lesbians. All Girls Have It in

About the Author

Mike Shields is a digital editor for Adweek.

@digitalshields

@Syfy I would like to know when you guys are finally going to run a Hippo movie. "Hippo in NY" "Hippos Attack!" Something along those lines

Them. For Some It Comes Naturally. OthersNeed Alcohol.” It’s possible that these brands are fine with this sortof thing (one person’s offensive content is another’s favorite).Possible, but unlikely.

Other brands spotted on Dumage’s Hot Girls post were Verizon and Busch Gardens—running vertical banners directly adjacent to one another. Same for Bing and Budget (it's doubtful these brands paid to be right on top of one another). In the case of the Verizon banner, it carried an Ad Choices icon—one of the online ad industry’s many public relations attempts aimed at proving it takes privacy seriously. Though in this case, the Ad Choices icon inadvertently provided some eye-opening insight into this unfortunate placement. The ads were delivered by ValueClick, and their delivery was tracked by none other than DoubleVerify, one of the leaders in the ad verification space. Companies like DoubleVerify exist solely to prevent this sort of thing.

When contacted about Dumage, DoubleVerify CEO Oren Netzer said that some advertisers only use DoubleVerify’s technology for reporting, not actually blocking questionable ad placements. Regardless, advertisers need to be diligent about protecting their brands from sites they aren’t OK with, despite using technology designed to prohibit undesirable adjacencies.

“The reality for real-time bidding is that there are many sites with low-quality content, high views and no direct sales force,” Netzer said. “It is a challenge for advertisers which use real-time bidding technology to ensure brand safety without integrations with verification data. This underscores the importance of verifying campaigns continuously. Advertisers need to proactively approach targeting to brand-safe content because if they already know what content they don't want to be on, they should be able to target content that they know will be good for their brand."
It’s not just ValueClick and DoubleVerify that are listed as working with Dumage. Several other banner ads included revealing AdChoices icons. Hertz’s banner was apparently delivered by Sojern. Clearspring Technologies was also listed as serving ads to the site. A JetBlue ad was targeted to users via the demand side platform Turn Inc., while an Amazon ad arrived via 888Media.

However, as one source noted, it's possible that the information provided within AdChoices icons are not up to date, or even generic. But there are other ways of getting at which companies are involved in serving particular ads on a page. In fact, via Google’s Chrome browser, which also provides insight into what third parties have placed tags or ad pixels on a particular site, it's hard to find a company from the online ad ecosystem that doesn’t somehow work with Dumage. Among the companies Chrome identified include Ligit, PubMatic, DoubleClick, Technorati, BlueLithium, Advertising.com, Amazon and Admeld.

Schlockly placement of display ads are one thing. Video is often touted as the Internet's true savior when it comes to brand advertising. And you probably won’t be surprised that at one point Dumage served a below-the-fold autoplay ad for Kellogg’s Frosted Flakes.

Yet a pair of video ads on Dumage aroused far more alarming questions. Several ads were found on Dumage.com delivered by Viewable Media, which is a division of the Web video analytics firm Visible Measures, while several others were served by a European company called ebuzzing.com. Among the brands spotted were Nike, Jaguar, TJ Maxx and Microsoft (Visible Measures), as well as Lacoste for eBuzzing.

Ads ending up in the wrong place via a video ad network? It happens. Here’s the problem: Both Visible Measures and ebuzzing bill themselves as “social video” companies. Their presence on a site like Dumage could call into question the entire social video category,which has been red-hot to date.

That’s because social video companies claim to be fundamentally different than video ad networks in that they “seed” video ads across the Web, delivering them only to users that want to see them. Firms like Sharethrough and Unruly Media talk about distributing ads via editorial relationships with bloggers and inciting users to share and spread advertisers' videos via social media.

So what are these companies doing on Dumage? Well, in the case of ebuzzing’s Lacoste campaign, Dumage may actually be OK. According to Jeremy Arditi, eBuzzing’s vp of business development, his company actually doesn’t claim that all of its traffic comes from “social video” distribution; it delivers some video ads to long-tail sites just like any other network to ensure ad deliveries.

Plus, to prevent against any problems, eBuzzing employs a verification firm Adloox, which scans the pages where eBuzzing’s clients appear. Thus, it’s possible that Dumage was deemed safe. “Brand safety is something we take very seriously,” said Arditi.

The case of Visible Measures is more curious. That company, which built its business as a video analytics provider, has only been in the social video space for about a year. According to CEO Brian Shin, he’s not sure how the company’s ads ended up on Dumage, since the ads did not contain Visible Measure’s unique ad serving code.

Shin blamed an unnamed partner for making an error. “This looks like it was so kind of rogue placement,” he said. “Somebody did something not kosher.”

However, per Shin, that sort of thing is bound to happen with social video campaigns since inherently they are designed to encourage users to share a brand’s ads. “We’ve never had this happen before. But this is something that the industry will struggle with," he said.

A rep from Dumage named Bojan denied any knowledge of Visible Measures. He was less than helpful in tracking down which companies Dumage actually works with. "You will have to tell us exact position of ad on site if you want us to give you more information," wrote Bojan in an email.

However, Adweek has learned of other questionable practices employed by Visible Measures. For example, a campaign executed for Nike within the Facebook game Superhero City offered players more energy in exchange for watching a Nike ad.

That sort of incentivized video view is becoming increasingly more common. But in this instance, to watch the Nike ad, users were first redirected from the game to a sports blog, Everyjoe.com. There, they could receive an energy boost for viewing the video ad.

Was Visible Measures trying to make it look like it was delivering its advertiser video views within a more legitimate editorial environment, rather than within and incentivized gaming environment? Shin says the company never claims to deliver video views within editorial, as other companies in the sector do.

Again, Shin blamed a third party. “This is clearly not our highest quality ad approach," he said. "I don’t know why this happened this way. I don’t particularly enjoy this technique. I will investigate this.”

http://www.adweek.com/news/advertising-branding/problem-online-advertising-there-are-so-many-problems-139071

Marketers Struggle to Link Digital Data to ‘Big Data’ Picture

 

MARCH 19, 2012

Lack of digital insight and internal data-sharing challenge companies

Marketers are abuzz over “Big Data” for its promise to deliver a more complete understanding of each customer, who can then be targeted with advertising tailored exactly to the individual.

But according to February 2012 research from Columbia Business School’s Center on Global Brand Leadership and the New York American Marketing Association (NYAMA), organizational hurdles and barriers to data implementation were some of the biggest challenges to Big Data integration.

More than half (51%) of US marketers said their biggest “Big Data” challenge was the lack of sharing of data among company departments. In addition, despite the large quantity of data that marketers may acquire, 42% of respondents said it was still too difficult to tie that data back to individual customers, and 45% said personalizing marketing communications—closely related to linking data to customers—was a major challenge.

A good portion (39%) of marketers also reported difficulty collecting customer data fast enough—a mandatory requirement for brands hoping to achieve immediate message personalization. Similarly, September 2011 findings from web data monitoring firm Connotate stressed the importance of real-time data collection: 83% of US data-aggregation managers said timeliness and freshness of the marketing message were important web data characteristics.

Connotate found about a third (31%) of companies aimed to be able to collect customer data on a daily basis, and 12% expected to do so on an hourly basis. About a quarter (24%) said they would be satisfied with weekly data collection.

Columbia Business School and NYAMA also found the most popular data types collected by US marketers were demographic info (74%), customer transaction data (64%) and customer usage data (60%). Though digital channels are typically more robust sources of data, just 35% of marketers monitored social media content, 33% social network influencers and 19% customer mobile data. Difficulties implementing digital tracking or challenges tying digital data back to traditional ad channels could be causes of lower data collection activity.

Without the ability to integrate Big Data collection and usage processes, companies are certain to fall short in delivering a truly personalized customer experience integrated across ad formats and channels. Such a mandate is of significant importance as consumers increasingly interact with brands across multiple channels and screens. Those who succeed first in using Big Data will have an edge over brands and marketers who are unable to tie information to action.

Marketers in Brazil Double Down on Social Media

 

MARCH 19, 2012

Social media marketers in Brazil expect to increase spending on social advertising in 2012

A February 2012 white paper from Microsoft Advertising, “Driving Word of Mouth with Social Advertising,” reported that 55% of heavy social media advertisers worldwide were planning on increasing their social media ad budgets in 2012.

A majority of marketers in Brazil and the US saw room for growing social media ad budgets in their countries, at 81% and 64%, respectively, compared to a minority of marketers in countries such as France, the UK and Canada.

Marketers in Brazil have good reason to expect increases in social ad budgets: eMarketer forecasts social network users in Brazil will reach 75.7 million in 2012, for an internet user penetration rate of 87.6%.

According to the white paper, the No. 1 worldwide goal of social media marketers was increasing word-of-mouth, whether through rebroadcasting ratings and reviews or generating product and brand conversations on blogs or discussion boards. With social networks reaching so many internet users in Brazil, online word-of-mouth’s importance is almost a given.

terça-feira, janeiro 03, 2012

AdNews - Globo tem recorde negativo na audiência, mas faturamento sobe


AdNews - Globo tem recorde negativo na audiência, mas faturamento sobe

Globo tem recorde negativo na audiência, mas faturamento sobe

03 de janeiro de 2012 · 10h17A-A+


Audiência x faturamento

Nunca a Globo registrou uma audiência tão baixa quanto a de 2011. Ao mesmo tempo, o faturamento da emissora não para de subir. A disparidade, segundo pessoas do mercado ouvidas pela Folha de S.Paulo, é culpa das próprias agências de publicidade, que se dispõem a aceitar práticas como o BV (bonificação por volume).

Ricardo Feltrin informa que a Globo fechou o ano passado com média diária de 16,3 pontos no Ibope da Grade São Paulo, onde cada um equivale a 58 mil domicílios. É a menor audiência da líder desde que o Brasil passou a contar com a aferição do instituto, tendo caído 1,2% em relação a 2010 (16,5 pontos), que já havia sido o pior.

Já segundo o Painel Nacional de Televisão, a emissora teve, até novembro, média de 17,8 pontos - neste caso, cada ponto equivale a 185 mil domicílios. Em 2007 o canal registrou 20,3 pontos. A diferença está no faturamento: há cinco anos, a receita foi de R$ 6,7 bilhões; a de 2011 deve chegar aos R$ 11 bilhões.

Ao reconhecer a queda de audiência, a Globo disse à Folha que "outros aparelhos", como DVD e videogame, ficaram com os pontos perdidos. E que o faturamento anual deve saltar 9%, sendo que a publicidade responde por 70%. "Estamos comemorando que a TV aberta terá a maior participação no bolo publicitário dos últimos anos, 63%." Ou seja: cai a audiência, sobem os valores.

Segundo a Globo, o brasileiro agora passa mais tempo em frente à TV e possui mais aparelhos em casa, por isso o canal "está cada vez mais forte na preferência dos brasileiros e também do mercado publicitário". Além disso, as "vendas e de imagem e prestígio" seriam atributos importantes na casa.

Acontece que o principal concorrente da líder de audiência discorda. Para Walter Zagari, vice-presidente da Record, a Globo não tem mais anúncios por possuir uma imagem melhor, mas sim por ter um apelo mais forte junto ao mercado publicitário.

"Uma boa parte [das agências] já acompanha as mudanças que estão acontecendo. São agências que defendem o interesse dos anunciantes. Mas tem gente que prefere se acomodar por motivos estranhos ao negócio. Provocam prejuízos para seus clientes, por motivos que todos nós conhecemos", provocou, em entrevista ao jornal.

A principal crítica está no BV, que é dado pelas próprias redes às agências que são resposáveis por escolher em qual canal seu cliente, o anunciante, aparecerá. Na prática, Globo, Record, SBT etc. dão um "agrado" às agências, que devolvem colocando as emissoras nos planos de mídia das empresas.

A prática, apesar de criticada, não é ilegal. Em abril de 2010, o então presidente Lula sancionou o Projeto de Lei nº 3305/2008, que estabelecia novas regras para a indústria e, entre outras coisas, reconhecia oficialmente o Conselho Executivo das Normas-Padrão (o Cenp) e também o BV.

Para o pesquisador Guilherme Szyszko Pita, executivo da Microsoft, esse tipo de negociação prejudica os mercados menores - principalmente o de internet, em que atua. "Veículos com maior poder econômico podem pagar BV superior", disse. Por isso a "perpetuação que atrapalha o desenvolvimento do mercado".

Outro ponto atacado por ele é o fato de que no Brasil não há a figura do "media broker", que funciona como birô de mídia. "Aqui, só agência pode comprar mídia. A mesma agência do BV", critica. "É para atender ao anunciante ou ao seu próprio lucro?"

Redação Adnews

terça-feira, dezembro 27, 2011

Veja as marcas brasileiras que mais investem nas redes sociais

Veja as marcas brasileiras que mais investem nas redes sociais

26 de dezembro de 2011 · 10h42

http://www.adnews.com.br/pt/internet/veja-as-marcas-brasileiras-que-mais-investem-nas-redes-sociais.html

 

Quem está na rede

A Miti Inteligência divulgou um levantamento sobre a atuação dos 30 maiores anunciantes do país nas redes sociais. O estudo traz dados como quem tem mais seguidores no Twitter ou escreve mais da rede de microblogs, além de quem faz mais sucesso no Facebook, Orkut e LinkedIn.

A união entre marca e celebridade deu muito certo para a Claro, que desde maio de 2010 mantém parceria com Ronaldo "Fenômeno" no Twitter. Quando o ex-jogador assumiu, o perfil da operadora tinha 33 mil seguidores; hoje, são 2,6 milhões, o que a coloca bem distante da segunda marca da lista.
Quem ocupa a posição é a Vivo, que tem apenas 287,4 mil followers. Depois aparecem Tim (185,6 mil), Sky (51 mil), Net (30,1 mil), Fiat (23,8 mil), Bradesco (21,6 mil), Itaú (20 mil), Oi (17,7 mil) e Volkswagen (14,2 mil).
Por mais que seja campeã nesse quesito, a Claro (e Ronaldo) é apenas a nona quando o assunto é quantidade de postagens na rede, com 4,5 mil tweets já enviados. A Sky é quem aparece na frente, com 39,2 mil.
Na sequência vem Banco do Brasil (36 mil), Vivo (11,6 mil), Oi (9,9 mil), Tim (5,6 mil), Fiat (5,6 mil), Reckitt Benckiser (4,6 mil), Ambev (4,6 mil), Claro e Net (4,4 mil).
Facebook, Orkut e LinkedIn
Na maior rede social do mundo, quem manda é a Coca-Cola, pelo menos entre os maiores anunciantes brasileiros. Só que a multinacional de bebidas tem como estratégia manter um perfil único no site, em todos os mercados em que atua.
Isso fez com que a marca conseguisse 36,3 milhões de "Likes", o que representa a quantidade de pessoas que interagem com ela por ali.
Há uma discrepância enorme em relação ao Itaú, segundo colocado com 532,7 mil. Nestlé (280 mil), Unilever (220,4 mil), Volks (203,4 mil), Claro (200 mil), Vivo (153,6 mil), Fiat (91,8 mil), Ford (71,9 mil) e Sky (70 mil) vêm depois.
Das 30 marcas analisadas pela Miti, apenas cinco mantêm comunidades oficiais no Orkut. A Coca-Cola, mais uma vez, aparece com um destaque bem acima das outras: são 1,1 milhão de membros. Então vem Casas Bahia (26,6 mil), Sky (26,4 mil), Claro (13,2 mil) e Net (7,2 mil).
Os mais de 135 milhões de usuários do LinkedIn têm preferência pela HP, já que a marca conta com 435,8 milhões de seguidores. Na sequência: P&G (144,1 mil), Unilever (135,5 mil), GM (78 mil), Ford (74,2 mil), L'Óreal (57,5 mil), Bradesco (15,1 mil), Ambev (14,5 mil), Vivo (14,2 mil) e Itaú (14,1 mil).
De fora
Somente o Bradesco possui conta oficial no novato Google+, embora a Coca-Cola, a Ford e a HP mantenham perfis corporativos mundiais no canal.
As empresas ainda não exploram Flickr, Vimeo, Foursquare, Instagram e blogs da mesma forma que atuam em Twitter e Facebook. O Flickr, por exemplo, rede para compartilhamento de fotos, é utilizado apenas pela Ambev e Coca-cola, dentre os 30 maiores anunciantes.
Vimeo e Foursquare ainda não são utilizadas por nenhuma das empresas listadas no ranking e a postagem de informações em blogs ocorre apenas com as marcas Vivo, Claro e L'Óreal.
Redação Adnews

segunda-feira, setembro 26, 2011

10 Excellent UI to learn from

 

http://mashable.com/2011/09/23/ui-design-examples/#view_as_one_page-gallery_box2473

 

 

The Web Design Usability Series is supported by join.me, an easy way to instantly share your screen with anyone. join.me lets you collaborate on-the-fly, put your heads together super-fast and even just show off.

Over the last few weeks, we’ve gathered together some great resources and information on constructing amazing user interfaces. Here, we’ll take a closer look at 10 beautiful interfaces — five for the web and five for mobile — that you can use as reference points in your own design.

We’ll start things off by taking a look at five inspiring websites and applications — what works and what could use a little improvement. Then, we’ll have a look at five great mobile applications for iOS whose interfaces are impressive and inspiring.

View As Slideshow »

1. The Fork CMS Website (Web)

What Is It: Fork is a modular, extendable, free and open-source content management system.

What We Like: We're enjoying the whimsical illustrative style, great use of icons, typography and the overall clean look. Information on the extensions is well laid out, and this feels like a page where it all really comes together and works.

What Could Be Better: The oversized look is definitely working well here, but some elements feel a little too large, and the features page feels a bit disorganized.


2. Mail Chimp (Web)

What Is It: Mail Chimp is one of the web's most popular email newsletter and email campaign management web applications.

What We Like: The Mail Chimp app has a unique, welcoming color scheme, with a lot of attention to detail, beautiful reports and a great approach to the "empty account" problem with helpful, visually pleasing user guides. Mail Chimp just feels fun to use and very unintimidating.

What Could Be Better: Some UI elements within the application, namely the treatment of some text, are a little low-contrast, which could impact accessibility.


3. Ronin Website (Web)

What Is It: Ronin is an SaaS web application for time tracking and invoicing.

What We Like: Ronin has a great landing page that provides plenty of information without feeling over-crowded. Similarly, the sign-up form, pricing table and tour pages are equally well organized. The overall feel is clean and open -- it's clear that precision and consistency were paid attention to throughout the process of developing this site.

What Could Be Better: Despite a great layout with careful attention to detail, something about the site still feels rather generic. The UI is great, but it's indicative of many "Web 2.0" sites and doesn't really do anything new to excite us.


4. Campaign Monitor's Worldview (Web)

What Is It: A tool that lets you view your Campaign Monitor subscribers on a world map.

What We Like: The landing page looks great, and the application interface is clean and simple. There's no clutter here, just large maps visualizing subscribers and a few simple menus for managing views. The application cuts out all of the fluff and gets right down to business.

What Could Be Better: While not a design concern, we ran into performance issues after having the app open for a while (in Firefox on the iMac), which could definitely impact the overall user experience.


5. Print Friendly (Web)

What Is It: Print Friendly takes any website and gives you a stripped-down, printer friendly view of that site, with the option to share or download a PDF file of the print-friendly version.

What We Like: There's not a lot of frivolous information or clutter here. The site simply does what it says and that's about it. The landing page gives you everything you need. Print-friendly results are easy to read, easy to print, and easy to share.

What Could Be Better: We find it interesting that the Print Friendly content is created and then placed inside of a DIV with a fixed height. It would be nice if the content box simply expanded to fit the length of its content.


6. GlobeConvert Pro (Mobile)

What Is It: GlobeConvert Pro is an application for converting units of measurement and currency between various standards and countries.

What We Like: The application is dead-simple to use -- just select what you want to convert from the menu on the left and enter the values. It doesn't get much easier, and the layout is clean and uncluttered.


7. Nike Football+ Team Edition (Mobile)

What Is It: An iPad application that lets you create football (soccer) training drills and routines, and includes instructional video and progress tracking.

What We Like: Seeing good design come out of Nike is no surprise, but we really like how it all comes together here. It's a great combination of color, typography, iconography and clean, simple layouts. Many sports apps tend to become cluttered due to an overabundance of media and information, but this one keeps it neat.


8. Tabletop (Mobile)

What Is It: A modular audio editing and mixer environment for the iPad.

What We Like: Seeing iPad applications with interfaces that mimic their real-life counterparts is nothing new, but often they tend to look a bit hokey. We like how Tabletop has pulled off the look here. There's a lot of detail within the application's UI that gives it a very polished feel.


9. Things (Mobile)

What is It: The iOS version of the popular to-do/GTD Mac App, Things.

What We Like: Things has a simple interface that's easy to use, but what really makes it shine is all of the little details. It's the combination of subtle, small things that come together to make the app look super-clean and professional; the subtle gradients, the text shadows, clean lines and detail within the icons.


10. Notably (Mobile)

What Is It: Notably is an authoring tool for the iPad, designed to give creative writers a clean, clutter-free writing environment and organized writing collections.

What We Like: Notably is spacious and clean, and the typography looks great. The subtle, off-white colors work well for reducing eye strain within the editor and give an overall feeling of warmth that makes the application feel inviting to use. The book metaphor, while commonly used, is particularly well-suited to the iPad.


quinta-feira, julho 28, 2011

Arbitron buys Finnish mobile measurement firm Zokem, makes it "Arbitron Mobile"

THURSDAY, JULY 28, 2011

Arbitron buys Finnish mobile measurement firm Zokem, makes it "Arbitron Mobile"

ArbitronArbitron will pay $11.7 million for the company initially, with additional payments of up to $12 million over the next three years. The acquisition means Arbitron’s foothold in measuring the world of mobile media, primarily by way of smart phones, will grow internationally. It will use Zokem's technology as the basis for the "Arbitron Mobile division." Arbitron explains that “Zokem provides custom and syndicated mobile research panels, plug-and play mobile media measurement tools and software building blocks for mobile device tracking to the leading companies in the marketing research, wireless, Internet, media and marketing industries.” Arbitron CEO Bill Kerr says "The acquisition of Zokem enhances the mobile measurement capabilities we gained through our previous purchase of the IMMI technology assets, and through the continuing development of our PPM technology, Zokem also provides Arbitron with valuable new resources for our growing cross-platform initiatives." 

Arbitron says the purchase of Zokem will reduce its full-year 2011 earnings per share by 7 cents to 9 cents - though it reiterates its guidance of between $1.90 to $2.05 per share.

 

domingo, julho 24, 2011


25 Essential Entrepreneur Resources

Cut through the online clutter with our roundup of Web resources that every entrepreneur should know about.
Share you're starting a business, where do you go to get the help, advice and tools you need? There are plenty of resources out there -- so many, in fact, that you might have trouble sorting through them all. We cut through the clutter, selecting 25 essential resources for startup small-business owners.

1. Small Business Administration. Find information, links and resources to help you start and grow your business, including SBA-guaranteed loans.

2. SCOREGet matched with an experienced SCORE mentor to receive free counseling and advice, in person or online.

3. Small Business Development CentersExpert business advisors at the SBDC near you can help with all aspects of starting and growing your business -- for free. And don't forget the Women's Business Centers.

4. International Franchise AssociationConsidering buying a franchise? Start your search at this site, which includes information, resources and links to help you find the right one.

5. BizBuySellLooking to buy a business? This site includes listings nationwide and helps you find businesses for sale as well as business brokers in your area.

6. Bplans. Learn from 500-plus free business plan templates, read useful articles and buy best-selling business plan software Business Plan Pro.

7. Microsoft Office 2010. Make this essential business suite even better by integrating it with Microsoft SharePoint 2010 for easy collaboration, file sharing and remote data access.

8. The Company CorporationMake incorporating or forming an LLC easy: This site handles all the filing and paperwork for you.

9. U.S. Patent and Trademark Office. Need to file for a patent, trademark or copyright? This site has the resources, answers and tools you need.

10. VentureBeatDescribed by The New York Times as one of the best blogs on the Web, VentureBeat covers the venture capital industry. VentureBeat keeps those seeking investment capital "in the know" on who got funded from whom, also providing the latest on hot industries like mobile technology, social networking and green business.

11. CharityNavigator. We all realize how important it is to give back, but it's hard to know the best (and most legitimate) causes to donate to. Charity Navigator is the nation's largest charity evaluator, rating and evaluating the financial health of over 5,500 national charities.

12. American FactFinderGet your market research started with U.S. Census and other demographic data in an easy-to-use form.

13. FedStats. Statistics from more than 100 federal government agencies to help in your market research.

14. IRS Small Business and Self-Employed Tax Center. Stay on the right side of the tax code with the latest tax news and forms.

15. FindLaw Small Business Center. Get legal forms, find answers to common legal questions and even search for lawyers at this site.

16. Employment Law Information Network. Information and advice on federal and state employment law, including guidebooks on and sample policies for all aspects of HR.

17. BuyerZoneReady to equip your startup by buying business products and services? Visit this site to research your options and connect with sellers.

18. TopTenReviewsBefore you buy or upgrade your tech tools, read the reviews here.

19. MarketingProfs. Articles, guides and resources covering everything you need to know about marketing, from creating ad copy to attending trade shows.

20. PRLog. Distribute press releases to major search engines for free at this site, which also offers tools and guides to help you write releases that get results.

21. Evernote. Bid bye-bye to Post-it notes with this app that lets you capture notes, ideas, photos and links in the cloud and search and access them quickly from all your devices.

22. Capturengo. No more typing (or losing key data) with this app that captures business cards and receipts on your smartphone and stores them in the cloud.

23. Vlingo. Make driving and working safer with this free voice interface tool that lets you browse the Web, dictate texts, e-mails and actions, or find contacts by speaking into your smartphone.

24. GoPayment. Boost cash flow and convenience by using your smartphone to accept credit cards on the go, whether at a customer's location, trade show or event.

25. FreeDigitalPhotos.net. Whether you need an image for marketing materials, business projects or your website, it's often too expensive to hire a photographer or use a stock photo house. This site boasts thousands of images available for free download and limited use (higher-resolution pictures are extra). Check with the site for any other restrictions.



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sexta-feira, julho 22, 2011

How to Write a Business Plan Outline inc.com


How to Write a Business Plan Outline

A guide highlighting the key elements that should be in your business plan and why

 

When the topic of business plans comes up, it tends to polarize people into two separate camps: those that think business plans are worth the effort to put together and those that think that unless you're trying to raise money, writing a business plan is a waste of time. For Ellen Rohr, a business consultant and founder of Bare Bones Biz, the answer lies somewhere in between. "The primary purpose of a business plan is to help you gain clarity and hold yourself accountable for moving in the direction of what you want," she says. "The secondary purpose is to attract investors, or get a loan, or get buy-in from your spouse, partner, parent, kid, team members, or whomever. Unless you have your intentions for your business written down, you might miss an opportunity to communicate it to someone else or even to clarify things for yourself."

Said another way, writing a business plan is not something that needs to take you months of effort, says Rohr, who wrote a book called, The Weekend Biz Plan. In fact, your best bet might be to start by crafting a business plan outline where you highlight the key elements that both define your vision for your business while also defining some of the key first steps you'll take to make that vision a reality. The point of doing this is to make sure the plan gets used, not stuffed in some drawer," says Rohr. "So the best place to focus is on the activities in the process that move you to action." 

Inc.com asked Rohr to guide us through the key elements that should be in your business plan outline and why:
 
How to Write a Business Plan Outline: Your Mission
"One of my colleagues has a standing bet that if anyone can recite their company's mission statement by heart, he'll give them the $100 he keeps in his wallet," says Rohr. "That $100 bill hasn't moved in years." The point, of course, is that most entrepreneurs turn into novelists when it comes to writing their mission statement. Rohr says that you should be able to write yours in a maximum of 25 words and ideally in eight. "Your mission statement should be a simple answer to the question: Why are you doing this?" she says. "The simple answer is to define exactly why this business gets you out of bed in the morning."

Dig Deeper5 Tips for a Useful Mission Statement

How to Write a Business Plan Outline: Your Goals
This section should answer the question of what you want to have listed in terms of dollars, numbers, hours, percentages—some achievable thing, says Rohr. "Focus on the notion of, 'This is what I want to have,'" she says. "Just pick something. I'm less concerned with what the goal is than as much as you pick some point on the horizon that you can aim toward." That could mean targeting $1 million in sales, hiring five new people for your team, or even allocating two hours a day to the tasks that you love to engage in. "The key to goal setting is to find ones big enough to inspire you but not big enough to collapse you," says Rohr. "You don't necessarily have to achieve your goals. But if you get good at picking ones that [you can] accomplish, and then creating new ones, your confidence will increase."

Dig DeeperHow to Set Business Goals

How to Write a Business Plan Outline: Your Elevator Speech
Next up: Focusing on your outward message, explaining what problem or frustration your business solves. "This is where you give the short answer to the question, 'What do you do?' " says Rohr, who adds that you can have more than one elevator speech depending on your audience. You might have a different pitch for your potential customers as you would to, say, an investor, or even members of your team. "Whatever the speech is, it should also be aligned with your mission and goals," says Rohr.

Dig DeeperHow to Master Your Elevator Pitch

How to Write a Business Plan Outline: The Financial Plan
If you're using your business plan to attract investors, you'll need to get your money position straight, says Rohr, focusing on what you own and what you want to own. "You'll need to prove that you know your assets from your elbows," she says. You'll also need to know your financial goals as defined in a budget, which also build on the goals you set in the earlier section of your plan. "Focus on what you want to have happen in terms of what you want to spend money on and how much you want to bring in, including what you want in leftover profits," says Rohr, which helps you set your prices. "Most people set prices based on what their competition does, which is a big mistake," she says. "The key is to focus on how much you want and where you want to be."

Dig DeeperHow to Write the Financial Section of a Business Plan

How to Write a Business Plan Outline: The Marketing Calendar/Plan
The point of marketing is to get someone to reach in your direction as opposed to sales, which is when someone buys something to help them solve a problem, says Rohr. "That means at this point, you need to make a list of the things that you can do to make people reach out to you that also fit within your budget," she says. Three of Rohr's favorite areas to focus on right now are: acquisition, e-marketing, and testimonial. With an acquisition, the goal would be to buy a faltering company and turn their phone number or URL into a lead generator for your business. E-marketing strategies would be to use social media sites like Facebook and Twitter to promote your business as well as spending time on search engine optimization and even an e-newsletter. You should also consider turning your early customers into promotional agents for your business by taking pictures of the work you did for them and then reaching out to that person's peers and colleagues. Just as importantly, you also need to set dates that you are going to take all these actions, says Rohr. "Many business owners would rather just hang their shingle out and hope that customers come calling," she says. "But you need to take action—especially if you want to land investors. They want to see how you plan to get potential customers to reach in your direction."

Dig DeeperHow to Write a Marketing Plan

How to Write a Business Plan Outline: The Org Chart
Even if you plan on running a sole proprietorship, you still won't be able to do everything involved in running your business by yourself, whether that might be setting up your website or preparing for tax season, says Rohr. That's why it's important to set up an organization chart to define who you plan to have do the tasks you need in your business—even if they're subcontractors. "Filling out an org chart let's you see where you can reach out for help," says Rohr. "And it gives investors and bankers confidence that your plan isn't just to work 23 hours a day to pull off your vision."

Dig DeeperThe Benefits of a Flat Company
 
How to Write a Business Plan Outline: The Top Projects List
This is the section where you need to list five projects that will help your new business start moving in the direction of fulfilling its mission and goals, says Rohr. "The difference between a to-do item and a project is that a project has many to-dos associated with it," she says. "Sending your mother flowers is a to-do. Writing an operations manual for how someone can answer the phone at your business is a project. I don't care what they are, but they should focus on solving a problem or capitalizing on an opportunity." Rohr also suggests making a mix of easier and harder projects so that you can build confidence by making progress. If you have employees or contractors, "don't forget to assign names to each project to define who is responsible for it," says Rohr.

Dig DeeperTools for Managing Projects and Collaborating With Co-workers

How to Write a Business Plan Outline: Your Story, the Executive Summary
Once you have nailed down all the details of your plan, it's time to spend less than a page answering the key questions about your business: The what, the why, the for whom, the how much, the by when, and the where. You could even think about this section as the one you would hand over to Warren Buffet if he was sitting next to you on the plane and asked you, "So what do you do?" If your Elevator Speech is the 25-second summary of your business, your Executive Summary is the two-minute version, says Rohr.

Dig DeeperHow to Write an Executive Summary

How to Write a Business Plan Outline: Keep At It
After you're done with all the prior steps, consider going back to each of the prior sections and revisiting your answers, tweaking them where necessary. "A good business plan is never done but is also never wrong," says Rohr. "The point is simply to help you define what you want and to help you take inspired action in the direction you want to go."


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